I've been getting my car and renter's insurance through Bob for a few years, and referred my sister to him too. The service is always great and he consistently checks in to make sure you are a satisfied customer. He responds to calls promptly and is exceedingly quick and efficient when you need anything at all. Everyone that works in his office is exceptional too.
This week, I lost my home in the fire in Ventura. I had no idea where to start or what to do. When I called Bob's office to ask about my renter's insurance and how it works in this situation, they were incredible. He explained the process, was genuinely empathetic, and gave me an advance on my claim (in the form of a check) in case I needed money for food, housing, clothes, etc. I felt so relieved after talking to them. Can't say enough nice things.
Highly, highly recommend State Farm, and particularly Bob Garrett.
Bob's office is very good at making insurance simple. He goes out of his way to help. He is a great agent and truly cares about his clients. He is very knowledgeable. His staff members are also very helpful.
Bob Garrett was excellent at helping me with my liability insurance at my new chiropractic office. He explained everything to me so I could understand what I was purchasing and made sure I was getting the best possible plan for coverage. His service was outstanding, efficient, and he was very quick to get everything expedited for me. This definitely help me to put my mind at ease and allowed me to focus on other tasks at hand. Thanks Bob for the great service.